If the certificate is not properly installed and trusted, you may receive security errors when you try to go to secure websites. This can be caused by an incomplete certificate install or by an OS update.
To fix this, the certificate needs to be in the correct place and trusted. Open Keychain Access, choose the System Keychain, and the Certificates category. Locate Cloud Services Root CA.
Note: If it is not here, check in the login Keychain. If it is in the login Keychain, drag it to the System Keychain and continue.
If you do not have the certificate either place, log into your account at cloudveil.org and download the certificate from My Account/Downloads.
Double-click the Cloud Services Root CA, open Trust>When Using this Certificate and set to Always Trust.
Close the window, and enter your password to save the changes.
When the certificate is trusted, and in the correct place, it should look like this:
If you have trouble with this, or need more help, please reach out to us at firstname.lastname@example.org.
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