Your CloudVeil Account

Status BadgesThis article is for understanding the different status badges on your My Filters page. Active The device is a...

Are you using all your subscriptions?Quick Answer: Check your My Filters page to compare your active devices with your available subscrip...

 CloudLocker - AndroidProblem: Your device is not showing on the My Filters page.If a device hasn't communicated with our system for a pe...

Questions about installing your filter? Go to your My Filters page at: cloudveil.org/my-account/my-filters/ Choosing either the Install o...

At this time, we are only able to process payments via credit and some debit cards.

Go to My Account > Payment Methods. You can add a new payment method and remove the old one, as well as set the default card.

To manage your credit card, you can do so at cloudveil.org/my-account/payment-methods/.

The Account Details page is where you can update your name, email and password.

There is an automatic 15% discount applied on orders of 3+ filters. Contact us to apply this discount if you purchased 3+ filters individ...

CloudVeil offers a your money back within 30 days if you are unhappy with our products for any reason.

You can cancel your CloudVeil subscription at any time under My Account > Subscriptions.NOTE: If you are switching devices, replacing a d...

Sometimes an extra subscription is purchased when setting up a new device, rather than using the existing CloudVeil subscription.Contact ...

Subscription: Your active CloudVeil filtering subscription, which covers mobile and computer filters.Order: The recurring charge connecte...