Your CloudVeil Account

My Filters page

Transfer Filter
Question: How do I transfer my filter to my new device? My Filters page link: cloudveil.org/my-account/my-filters/ Transferring your ...
Subscription Usage
Are you using all your subscriptions? Log in to your account at cloudveil.org and navigate to the My Filters page. Viewing your subscrip...
My device doesn't show in My Filters
CloudLocker - Android If a device hasn't communicated with our system for a period, it may become hidden. If the device is still actively...
Install
This is for the Install button near the top of the My Filters page. NOTE: If transferring a filter in the list, you can view our document...

Does CloudVeil only accept credit cards?
At this time, we are only able to process payments via credit and some debit cards.
How do I change my credit card?
Go to My Account > Payment Methods. You can add a new payment method and remove the old one, as well as set the default card.
Managing my credit cards
To manage your credit card, you can do so at cloudveil.org/my-account/payment-methods/.

My Account Details
The Account Details page is where you can update your name, email and password.

Can I get a refund?
CloudVeil offers a your money back within 30 days if you are unhappy with our products for any reason.
How do I cancel a subscription?
You can cancel at any time under My Account > Subscriptions. NOTE: There is no need to cancel if you are switching devices or filter t...
Why am I paying for so many filters?
Sometimes another subscription is purchased when a new device is purchased instead of using an existing subscription for the new device. ...
Subscription vs Order
Subscription: The product you are using, such as CloudLocker VPN or CloudVeil for Windows Order: The charge you receive while subscribed ...