Orders & Subscriptions

  • Can I get a refund?

    CloudVeil offers a your money back within 30 days if you are unhappy with our products for any reason.

  • How do I cancel a subscription?

    You can cancel at any time under My Account > Subscriptions.    NOTE: There is no need to cancel if you are switching devices or filter t...

  • Why am I paying for so many filters?

    Sometimes another subscription is purchased when a new device is purchased instead of using an existing subscription for the new device. ...

  • Subscription vs Order

    Subscription: The product you are using, such as CloudLocker VPN or CloudVeil for Windows Order: The charge you receive while subscribed ...