Orders & Subscriptions

  • Is there a family discount?

    There is an automatic 15% discount applied on orders of 3+ filters. Contact us to apply this discount if you purchased 3+ filters individ...

  • Can I get a refund?

    CloudVeil offers a your money back within 30 days if you are unhappy with our products for any reason.

  • How do I cancel a subscription?

    You can cancel your CloudVeil subscription at any time under My Account > Subscriptions.NOTE: If you are switching devices, replacing a d...

  • Why am I paying for so many filters?

    Sometimes an extra subscription is purchased when setting up a new device, rather than using the existing CloudVeil subscription.Contact ...

  • Subscription vs Order

    Subscription: Your active CloudVeil filtering subscription, which covers mobile and computer filters.Order: The recurring charge connecte...