Windows / Mac

CloudVeil Computer Filter Management for Businesses

OverviewBusiness users using CloudVeil for Windows or Mac can contact support to inquire about access to a self-management portal.Feature...

Can the filter on my computer be customized for my business needs?

Yes! Please reach out to support for help with finding a solution that works best for your needs. This can include allowing certain sites...

Device is blocked by server!

This is a result of the device being banned by our system. Contact support to resolve this issue.

Switching the account email on CloudVeil for Windows / Mac devices.

Contact support for changing the email. This will require you to log back in to the CloudVeil for Windows / Mac app with new credentials ...

How do I uninstall CloudVeil for Windows / Mac?

Follow these steps to deactivate CloudVeil on Windows.Open the CloudVeil app.Go to the Advanced tab.Click Deactivate.Check your email and...

CloudVeil for Mac - Disable IPv6

IssueSome connection problems may happen when CloudVeil for Mac does not handle IPv6 correctly on certain networks. This may cause websit...

CloudVeil for Mac Log Files

Use these steps when CloudVeil Support requests log files from CloudVeil for Mac.Log TypesProgram LogsNamed by date with no prefix.GUI Lo...

Remove CloudVeil DNS from macOS

If you’re still seeing CloudVeil block pages after uninstalling CloudVeil for Mac, your device may still have CloudVeil DNS servers set i...

Fix “Connection Not Private” Errors (CloudVeil on macOS)

OverviewIf you are seeing a “Connection Not Private” or certificate warning in your browser, it usually means your device does not trust ...

CloudVeil for Mac (CV4M) – Install Guide

Install CloudVeil for Mac (CV4M)Download the latest version hereVisual Walkthrough Step 1: Install the App Open the installer download....

CloudVeil and Chromebooks

Does CloudVeil Support Chromebooks?Quick Answer: CloudVeil does not recommend Chromebooks and does not currently offer a Chromebook filte...

CloudVeil for Windows Log Files

Use these steps when CloudVeil Support requests log files from CloudVeil for Windows.Log TypesProgram LogsNamed by date with no prefix.GU...

Relaxed Policy Json Parse Error

Quick Answer: Recent Google Chrome updates may block local network access, which can cause a JSON parse error when using Relaxed Policy.S...

CloudVeil for Windows Filter Test

How to clear CloudVeil DNS settings

Quick Answer: CloudVeil for Windows may apply CloudVeil DNS settings. If the filter was removed or you are using custom settings, you can...