iPhone / iPad

Can I have a Relaxed Policy on my iPhone or iPad using Global - iOS?

Currently, we do not offer a Relaxed Policy option for the Global - iOS filter.

I'm not able to clear Safari browsing history

Restricted sites in your device’s Screen Time settings can prevent you from clearing Safari browsing history. You can review these settin...

I want to block Amazon, eBay, Etsy, or other apps or sites on my iPhone or iPad.

This is very much possible! Reach out to support with the serial number and the app or site you need blocked.

App Store age rating

Apps on the App Store are rated by age. To manage the age rating, the device can download, go to Settings > Screen Time > Content & Priva...

I have the Global - iOS filter on my iPhone and my Apple Watch doesn’t stay connected.

This is a frustrating bug that has been hard to replicate consistently for thorough testing. It seems like maybe there is some kind of ne...

How do I uninstall CloudVeil from my iPhone or iPad?

To remove CloudVeil Browser for iOS, simply uninstall the app from the device.To remove Global, contact CloudVeil Support.Contact CloudVe...

Install CloudVeil Browser for iOS (CV4i)

OverviewThis guide explains how to install and activate the CloudVeil Browser for iOS (CV4i).The CloudVeil Browser for iOS (CV4i) can be ...

CloudVeil Browser for iOS (CV4i) subscription

The CloudVeil Browser for iOS (CV4i) can be purchased in two different locations -- CloudVeil.org or via Apple's in-app purchasing after ...

Blue Browser for iOS isn't working.

Support for the Blue Browser for iOS has ended. The CloudVeil Browser for iOS has replaced it. Contact support for install instructions.

iOS Restrictions Guide

These are the recommended minimum restrictions settings for use with the CloudVeil Browser for iOS (CV4i). Safari needs to be turned off,...

iPhone and iPad Supervising and Filtering instructions

OverviewThis article explains how to supervise your iPhone or iPad using CloudVeil SuperVisor. This process is available on Mac and Windo...

iPhone Not Showing in SuperVisor

Quick Answer: If your iPhone does not appear in SuperVisor, check the steps below based on whether you are using a Windows or Mac compute...

Supervisor Backup Error: mobilebackup2 (-4)

Backup Error: Could not receive from mobilebackup2 (-4)If you see this error in the Supervisor App during backup:Error making backup. Che...

Device Last Seen Compliance Email

The Device Last Seen compliance email is only a notice and will not apply any extra restrictions to your device.This notice serves the pu...

Supervised Global Enrollment

It is very important that your device is supervised before attempting this process. Please make sure it says “This iPhone is supervise...

What does the Global filter for iOS block?

  Our primary focus is to accommodate functional and practical needs of business and other purposeful uses of the Internet. Here is a lis...