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iPhone and iPad Supervising and Filtering instructions
OverviewThis article explains how to supervise your iPhone or iPad using CloudVeil SuperVisor. This process is available on Mac and Windo...
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iPhone Not Showing in SuperVisor
Quick Answer: If your iPhone does not appear in SuperVisor, check the steps below based on whether you are using a Windows or Mac compute...
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Supervisor Backup Error: mobilebackup2 (-4)
Backup Error: Could not receive from mobilebackup2 (-4)If you see this error in the Supervisor App during backup:Error making backup. Che...
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Device Last Seen Compliance Email
The Device Last Seen compliance email is only a notice and will not apply any extra restrictions to your device.This notice serves the pu...
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Supervised Global Enrollment
It is very important that your device is supervised before attempting this process. Please make sure it says “This iPhone is supervise...
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What does the Global filter for iOS block?
Our primary focus is to accommodate functional and practical needs of business and other purposeful uses of the Internet. Here is a lis...
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Two Step Authentication Trouble With Apple ID
Some users have experienced an issue where upon installing the Global iOS filter, they are asked to verify their Apple ID with a code sen...
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What happens if I need to restore or replace my Global filtered iOS device?
To reinstall the Global filter, you must erase your device and set it up as new. You cannot restore a full iCloud or iTunes backup withou...